Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their Herbie Wiles Insurance team in St. Augustine, FL. 

Job Summary:

The Benefits Account Manager is a learning position to become responsible for daily servicing of assigned clients including new and renewal business processing and maintenance of exceptional customer relations with the client. This position also supports the Producer assigned to them when needed. This position regularly interacts with new and existing clients as needed on small to medium accounts while being responsible for devising creative solutions to meet client needs as to coverage and costs.

Essential Functions:

• Uses discretion and independent judgment to conceptualize and implement solutions to meet client needs as to coverage and costs
• Prepares the process of renewal submissions for marketing including application, necessary exhibits, narratives, loss runs and answer underwriting questions, selecting renewal markets and rating, prepare proposal and binding
• Collects and analyzes client information through endorsement requests and general coverage questions while regularly interacting with clients in a professional and timely manner
• Assists the producers for new and existing clients as needed
• Collaboratively conducts marketing including all steps from preparing a submission to proposing and binding coverage as needed with fellow Account Managers
• Prepares processed policies as needed prior to releasing to the client
• Prepares certificates of insurance with special wording and looks for unusual wording
• Assist in negotiating products and pricing on behalf of the company and clients
• Coordinates Open Enrollment for clients
• Assists the producers with new business marketing – preparing applications, submit to markets or rate, prepare proposals and binding
• Participates in marketing and sales meetings
• Invoices - all new and renewal business and endorsements; Prepares finance agreements
• Prepares binders and master certificate for renewals and new business
• Checks policies and endorsements for accuracy before delivery
• Prepares and retains existing book of business
• Prepares and processes renewals, new policies, and policy changes
• Handles questions, research and resolve problems
• Prepares account reconciliations for receivables management
• Prepares, maintains, and verifies client billings/invoices

Education & Experience:

• High school diploma or equivalent
• State required insurance license (2-15 or 2-40) or willingness to obtain
• Some college helpful1-3 years’ insurance experience